The room was clean, neat, and quiet. Terrace was lovely too. It was however quite hot when the sun was out and there was no shade to use. There is not much to do close to the hotel but if you take a taxi it is close to many places you could visit and spend time at. Hotel's room service is good, the food is not exceptional but is good. The staff are friendly, but Esra (concierge) is especially lovely and very helpful. We even asked for a good place via WA and she recommended a great place to eat. Also helped us a lot with possible options for a private romantic cruise, altho we eventually decided against it. Overall had a good time staying here.
Soroush
julio de 2023
We stayed at DoubleTree Piyalepaşa overnight between our two flights. The staff kindly gave us a room upgrade which made our stay much more pleasant. Enesh at the front desk, helped us with all the information and explained things really well. Mehmet kindly helped us with our luggage and helped us settle in. The room was clean and well stocked. We ordered room service and the food was really good. Breakfast was also great. The staff also helped make our check out process easy and assisted us in setting off to the airport. The staff service we experienced here was better than DoubleTree Edinburgh. Although we really enjoyed our stay there as well!
Tahereh
enero de 2025
Obviously it the staffs. Mr. Can was hero of the day. He managed to arrange for us the connecting rooms. He was fast, calm and so polite. ImWe also felt very much welcomed by the excellent Public Relations services by Mr Tolga . He even wrote a postcard written by hand to welcome us and always offer for help. Ms Esra the manager was very friendly and helpful too. The waitress Ms Dania and Mr Fatih also had an excellent service. We were not in a suite room, but has been treated as one. The room was big and had comfortable bed. But the breakfast selection is so limited. But other things was excellent. Thank You so much.
Luqmannulhakim
marzo de 2023
Thank you so much to Esra Ozpinar, Tolga, from Guest Relations team and Duty Manager Servet they were always very helpful, welcoming and professional. The hotel is very closely located to the historic Taksim square which is ideal, it offers an hourly free shuttle to the city centre which is ideal as it saves money on taxis. The hotel bedroom is large and spacious, with air conditioning to cool you down when the weather is hot, and most importantly it has a large comfortable bed. The bedroom is cleaned on a daily basis upholding excellent hygiene standards. The hotel also has a Monte roof top bar which has amazing night views and a great menu selection for delicious food and drinks. Thank you again to Doubletree by Hilton and especially Esra Ozpinar, Tolga from Guest Relations team and Servet the Duty Manager.
Mohammed
junio de 2024
1) Thank to front desk, guest relation and housekeeping department for their hospitality and high attention to us! They were so lovely! 2) The shuttle service is a really good idea! So convenient to get to the center! 3) Hotel is not huge and that is why it was so cosy! We enjoyed! 4) There are some restaurants and a shopping mall on the other side of the road
Irina
mayo de 2024
Thank you Esra Ozpinar, and Tolga from Guest Relations department both were very helpful, friendly and welcoming. Also big thank you to Servet duty manager who was always greeting guests, trying to help and find solutions to any problems, he is a real asset to the hotel and guests. The hotel has a large bedroom, which is cleaned daily. The location is ideal as it’s within minutes away from the city centre Taksim. There is a free hourly shuttle service to the city centre which saves loads of money as is very convenient. The restaurant and rooftop bar in the hotel has amazing food, the drink selection is huge and the Shisha was amazing. The view from the rooftop bar is mesmerising.
Mohammed
junio de 2024
The rooms are spacious… I also liked that the hotel provided a shuttle to Taksim but really they should offer one to the Blue Mosque area instead.
Luis
junio de 2024
The location of the hotel was great, the staff were excellent, especially servers Emily during the day and Dalphine at breakfast, who both went the extra mile for us. The whole team really made us feel welcome, professional, and very attentive. The breakfast itself was superb and well prepared by Chef Ela. Everyone made our stay one to remember and will definitely recommend staying at this hotel, and plan to come back sometime in the future. It was a truly a five star stay.
Derrick
agosto de 2024
We asked for early check-in, and they were very accommodating and arrange for us to check in at 11 am. On arrival jasmine (who was very accommodating through our stay) also asked if we'd like to have 2 of the 3 rooms we booked upgraded to have all our rooms be of the same level and be on the same floor which was very convenient. Stephen showed us to our rooms and gave us extensive detail about the city and the options they arrange, he was verh helpful during our stay. The beds were very comfortable and the rooms and bathroom clean, wide and well-lit. We were also given plugs when we asked for them, free of charge which were a life-saver. Although we mostly used taxis and uber during our stay, the hotel is very easily accessible nonetheless and the taksim bus is very handy, going at a quarter past every hour and back. The lobby is also lovely and the wifi very fast. The gym is 24hrs which is also handy if you need to get a run out.
Batool
agosto de 2024
It was really clean and well decorated! the hotel had a Hammam which was pretty good too. It’s good value for money I would say. The location isn’t great, but the hotel does offer a free shuttle to Taksim square.
Shababa
agosto de 2022